The Importance of a Good Chauffeur

To stand out from the competition, a limousine company needs to offer you top-of-the-line vehicles and highly trained and professional drivers. The truth is that the right vehicle and a qualified chauffeur ensure you have a positive experience.

As the customer, you should expect outstanding service that consists of being picked up on time, getting assistance with luggage, having a comfortable and safe ride, and arriving to the final destination as scheduled.

Traits of a ‘Good’ Chauffeur

By having a positive experience, chances are good you will contact the same limousine company for future trips and recommend the company to people you know. The following are some of the most important traits to look for when searching for a good chauffeur.

• Outstanding Customer Service – A good chauffeur will always be professional and polite, make eye contact with you, open doors, take care of any luggage, and offer information about points of interest, if this is something you want to know about. Hiring a chauffeur who has experience in providing great customer service is essential to your experience.

• Mechanical Knowledge – Although you would not expect your chauffeur to perform complex mechanical work, the driver should have basic knowledge of mechanics. That way, small issues can be fixed quickly without disrupting service or compromising your schedule.

• Positive Attitude – Attitude is everything, so you want a chauffeur who has a positive outlook on life and the job. A good chauffeur will be proud of the service provided and willing to go the extra mile to make you a happy customer. Even in times of stress, a highly trained chauffeur will know how to make the situation better. For example, the chauffeur should have a great attitude, talk if you want to talk, be quiet if you prefer silence, and offer reassurance of getting you to the final destination on time.

• Personal Appearance and Hygiene – While this might seem like a given, you want a limo driver who takes pride in his or her personal appearance. A good chauffeur will dress in appropriate attire, which typically consists of a dark suit, white shirt or blouse, and tie or scarf. The same is true for personal hygiene in that you want a professional driver who is clean.

When hiring a chauffeur, it is important to look for the traits mentioned. In exchange, you will be a more satisfied customer.